Fees & Payment Information

At the Behavioural Wellness Clinic, we are committed to providing high-quality, evidence-based care in a transparent and supportive manner. Below you will find important information about our fees, payment options, and reimbursement processes.

Payment at Time of Service

We are an out-of-network provider and do not accept direct insurance billing, Medicare, or Medicaid. Payment is due at the time of your visit and may be made by credit card, check, cash, PayPal, or eligible Health Savings Account (HSA) or Flexible Spending Account (FSA) funds.

Using HSA and FSA Accounts

Many people choose to use HSA or FSA accounts to cover the cost of their sessions. These accounts are tax-advantaged, making them a practical way to cover the costs of treatment. We recommend verifying eligibility with your insurance plan provider to confirm this option.

Out-of-Network Reimbursement

Although we are not in-network with insurance providers, many individuals receive partial reimbursement for their sessions. Reimbursement amounts depend on your plan’s out-of-network benefits and allowable rates, which vary by provider type and session length.

To determine if you are eligible for reimbursement, please contact your insurance provider to inquire about your out-of-network deductible, reimbursement rates for outpatient psychotherapy, and any preauthorization requirements. We are happy to provide itemized statements to support your reimbursement claims upon request.

Reduced-Cost Options for Veterans

We are committed to supporting veterans and active-duty service members who may be struggling with trauma connected to their service. For individuals who cannot otherwise afford treatment, we offer low-cost care for post-traumatic stress disorder (PTSD) and related conditions. Please contact us directly to discuss eligibility.

Financial Assistance and Sliding Scale Options

For individuals without insurance or those unable to receive reimbursement, we offer select lower-cost options to ensure access to care. Availability is limited and determined on a case-by-case basis. For more information, please call our office.

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We’re Here When You’re Ready

Reaching out takes courage, and you don’t have to do it alone. At BWC, we provide a safe, compassionate space where you’ll be heard, supported, and guided toward real healing.
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